Text messages
How text messages from Falconprize work: what we send, how you agree to get them, and how to stop.
Who sends them
Falconprize, Inc. sends these messages. The program is called Falconprize Text Messages.
What we send
- Replies and support: answers to questions you sent us and help with your account.
- Account and project messages: sign in codes, reminders, and updates on your property, your upgrades and your incentive applications.
- Offers: news about upgrades and incentives that may fit your property or your business. We send offers only if you agreed to them separately, in writing.
Message frequency varies. Message and data rates may apply.
How you agree
We text only people who gave us permission. You can give it on a phone call or by email. Agreeing is never a condition of buying or using our service, and you can say no and still work with us.
On a phone call
Before we text you, we ask:
"May Falconprize text you at this number about your questions, your account and your project? Message frequency varies, and message and data rates may apply. You can reply STOP at any time to opt out, or HELP for help. Our privacy policy and terms are at falconprize.com."
We text you only if you say yes. We record the date, the time and your answer. A phone call covers replies, support and account messages only, not offers.
By email
We send you this email, and you reply YES to agree:
Subject: May we text you?
Falconprize would like to text you at [your mobile number].
Reply YES to get texts about your questions, your account and your project.
Reply YES OFFERS to also get offers about upgrades and incentives.
Message frequency varies. Message and data rates may apply. Reply STOP to any text to opt out, or HELP for help. Agreeing is not required to use our service. Privacy policy: falconprize.com/privacy. Terms: falconprize.com/terms.
We keep your reply as the record of your consent.
The first text you get
Falconprize: You are subscribed to Falconprize text messages. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.
How to stop
Reply STOP to any message. We send one last text to confirm, and then no more texts. You can also email support@falconprize.com and ask us to stop.
How to get help
Reply HELP to any message, or email support@falconprize.com.
Your phone number stays with us
We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. Read our privacy policy and our terms.
Delivery
Mobile carriers are not liable for delayed or undelivered messages.