Privacy policy
This policy explains how Falconprize, Inc. ("Falconprize", "we") collects and uses personal information when you visit falconprize.com, email us, talk with us, or get text messages from us.
What we collect
- Contact details you give us: your name, email address, mobile phone number, company name and the property you ask about.
- Text message records: your phone number, whether and how you agreed to get texts (the date, the time and the method), the messages we exchange, and your STOP or HELP replies.
- Messages and calls: what you write to us by email or text, and notes we take on calls.
- Basic website data: our hosting provider records technical data such as your IP address and browser type to deliver and protect the site. This site does not use advertising cookies or tracking.
How we use it
- To answer your questions and give you support.
- To send the account and project messages you agreed to.
- To send offers by text, only if you agreed to them in writing.
- To keep a record of your consent and of your opt out, and to honor it.
- To run, protect and improve our service, and to meet legal duties.
Text messages
We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.
We text only people who agreed to get texts from us, on a phone call or by email, as described on our text messages page. Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help.
Who we share it with
We do not sell personal information. We share it only with service providers that work for us, and only so they can do that work:
- a messaging provider that delivers our text messages;
- an email provider that hosts our mailboxes and sends our emails;
- a hosting provider that runs this website.
These providers may not use your information for their own marketing. We may also disclose information when the law requires it, to protect our rights or the safety of others, or as part of a merger or sale of the company, where this policy keeps applying to it.
How long we keep it
We keep personal information while we work with you and as long as needed for the purposes above. We keep consent and opt out records for as long as the law requires us to prove them.
Your choices
- Reply STOP to any text to stop getting texts.
- Email privacy@falconprize.com to see, correct or delete the information we hold about you.
Security
We protect personal information with reasonable safeguards. No method of storage or transmission is completely secure.
Children
Our service is for businesses and property owners. We do not knowingly collect information from children under 13.
Changes
If we change this policy, we post the new version here with a new effective date.
Contact
Falconprize, Inc. Email: privacy@falconprize.com